2023 - 5 trends with financial institutions In 2023, if i had a crystal ball, I believe the following trends will become main themes within north american financial institutions: 1. Increase mobile banking capabilities: Banks should continue to invest in technologies to improve the customer experience on mobile devices. This could include new payment systems, improved security measures and customised experiences for each customer. 2. Develop AI-driven solutions: Banks can use artificial intelligence to automate mundane tasks and provide more personalised customer service. AI can also be used to detect fraud, improve customer experience, and even predict customer behaviour. 3. Leverage blockchain technology: Blockchain technology can help banks reduce costs, increase efficiency, and improve security. Banks can use it to develop new services, such as digital asset management, and establish distributed networks to streamline processes. 4. Introduce open banking: Open banking allows customers to securely share their financial data with third-party providers, such as financial advisors, lenders, and insurers. Banks should look to partner with these organisations to provide more personalised services to their customers. 5. Utilise digital currencies: Digital currencies are becoming increasingly popular, and banks should look to leverage this technology to offer a more convenient way to send and receive payments. Banks should also look to develop their own digital currencies, and explore the potential of using them to facilitate international payments. This will be my last post of the year, Merry Christmas to all and wish everyone a 2023 filled with happiness, health and success.
7 habits to transform your life On this friday evening, sharing some habits that have helped me improve in 2022: 1.Get up the same time every day 2.Set realistic goals for the day 3. No caffeine , coffee or tea past lunch 4.Plan by writing things with pen and paper 5.Evening brain dump use your phone voice recorder (Time box it to 1-2 min) 6. Challenge yourself to do something new 7.Time block your activites
How to network effectively - 7 tips Most people hate networking , 7 tips: 1. Always Give When you first meet someone, give them something without asking for anything in return. Could be vacation advice you know they’ll appreciate. Or a Linkedin connection to someone they’ll find valuable. Don’t wait for someone to give you something. Always give First. 2. Focus on Them - nothing about yourself When you’re networking, focus on the other person and what they want. Ask them questions about: • their lives • their work • their vacations Don’t talk about yourself. 3 .Offer Help Maybe you don't know what to give. When you meet someone, ask them how you can help them. If you see a problem they’re having, ask how you can help solve it, in a humble manner. 4. Follow Up Most people don’t follow up after their first touch. Don’t be one of those people. If you genuinely want to be connected to someone, send a second message, even if they never responded to the first. 5. Don’t Keep Score When you help someone, don’t keep track of how many times you help them. Spend that energy helping someone else. Just be generous because you want to be generous. 6. Be Patient Networking takes time. Don’t expect to meet your dream client , employer or connection overnight. It takes time to build trust and relationships. Don't rush it. 7. Everyone matters be a connector The intern or student who's invisible to most of the crowd. She gets a job at your dream company 9 months later and puts your name in for a job. Good thing you made her feel visible. Be a connector When someone's capability matches someone else's need — make the connection.
