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        The AI language model, has to be viewed as the internet in the 1990s and the mobile in the 2000s but I can tell you that AI has the potential to automate some of the work that is currently done by people. It's crucial to remember nevertheless that not all jobs are equally vulnerable to automation. Most jobs will have it as an assistant.

        There are some jobs that are less likely to be mechanised in the near future, such as those that demand creativity, critical thinking, emotional intelligence, and interpersonal skills.Yet, positions that require manual work, data processing, and repetitive operations are more likely to be mechanised.

        It's also crucial to remember that while AI can automate some tasks, it cannot take the place of human abilities and traits like empathy, adaptability, and decision-making that are crucial in many professions. Jobs in complex decision-making, problem-solving, and communication skills are required for these positions, which are challenging for computers to mimic and wont be able to be automated. For most the answer is NO, AI wont replace your job.

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        In 2023, if i had a crystal ball, I believe the following trends will become main themes within north american financial institutions:

        1. Increase mobile banking capabilities: Banks should continue to invest in technologies to improve the customer experience on mobile devices. This could include new payment systems, improved security measures and customised experiences for each customer.

        2. Develop AI-driven solutions: Banks can use artificial intelligence to automate mundane tasks and provide more personalised customer service. AI can also be used to detect fraud, improve customer experience, and even predict customer behaviour.

        3. Leverage blockchain technology: Blockchain technology can help banks reduce costs, increase efficiency, and improve security. Banks can use it to develop new services, such as digital asset management, and establish distributed networks to streamline processes.

        4. Introduce open banking: Open banking allows customers to securely share their financial data with third-party providers, such as financial advisors, lenders, and insurers. Banks should look to partner with these organisations to provide more personalised services to their customers.

        5. Utilise digital currencies: Digital currencies are becoming increasingly popular, and banks should look to leverage this technology to offer a more convenient way to send and receive payments. Banks should also look to develop their own digital currencies, and explore the potential of using them to facilitate international payments.

        This will be my last post of the year, Merry Christmas to all and wish everyone a 2023 filled with happiness, health and success.

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  • BPM and SOA are joined at the hip - 5 tips - next mobile bpm is coming.

BPM and SOA are joined at the hip - 5 tips - next mobile bpm is coming.

by Alex Antonatos
on 19 October 2018

Over time, business process logic became embedded in these custom applications, often undocumented code and proprietary data structures that were expensive to change, the business answer was to duplicate business functionality, which of course increased the difficulty and expense of changing code. That resulted in higher IT costs and growing IT backlogs.

In my view most companies are starting the adoption of a data/process governance model across the enterprise and have understood the important link between BPM and SOA.


BPM is a management discipline that documents business processes so that they may be consistently executed, by measuring, monitoring and controlling process performance this includes key inputs and outputs of process.

BPM is a way of building operational solutions. SOA is a thought model that helps decompose complex problems into well-defined and reusable components. BPM ends with a statement of the desired level of automationand SOA begins with the set of services that are available to support the desired automation.

Tip 1 – Provide your business analysts /architects with BPMN 2.0 and BPEL modeling for your enterprise projects

Tip 2 – Embrace your company methodology don’t drop it because of BPM or SOA modify the governance process and add the new deliverables into your existing company methodology.

Tip 3 – BPM and SOA follow “what you design is what you execute” (WYDIWYE) model. This model eliminates synchronization problems between design and run time, traditionally when the analyst created his business requirements document and the Developer developed the RICE(Report, Interface, Conversion Extension) Communication/interpretation issues occured. With BPMN Technical and Business Analysts are using the same tools.

Tip 4 - Connect your Business Analyst to BPM to create a realistic road map for process transformation. Anytime I'm in a room filled with enterprise architects and business process professionals, there's often a healthy debate back and forth about who drives transformation across the enterprise. The truth of the matter is that architects are usually the ones tasked with designing and delivering business transformation. And architects are often found in both EA and Business teams.  If your Business Process initiative doesn't have an architect, make it a top priority to bone up on architecture in and look to add architecture skills to your process transformation activities.

Tip 5 – Here are guidelines for which business problems are best suited for SOA adoption

Business Characteristics Unlikely SOA Case Likely SOA Case
Process Rate Change

Low

High
Shared Services

No

Yes
Business Transactional Model

Transactional

Procedural
Organizational Scope

Vertical

Horizontal
Runtime Dynamics

Static

Dynamic
Business Data

Centralized

Distributed

BPM next focus should go towards mobile.
But looking a few years ahead, there is a one technology that I believe will have an impact on the way BPM systems are built: Speech Recognition.

The business case is quite simple:
Most of the BPM solutions use forms.
Once forms were filled by pencil and paper, then came the electronic forms, then keyboards to fill in the forms, and now “Mobile” enables you to “tap” information into the forms.

Your thoughts what do you think... 

Below are some previous blogs on the topic of SOA and BPM:

Use BPM and SOA to drive out cost

http://appsconsultant.com/index.php?option=com_content&task=view&id=170&Itemid=9

Business Process Execution Language

http://appsconsultant.com/index.php?option=com_content&task=view&id=44&Itemid=9

SOA Architecture Strategy

http://appsconsultant.com/index.php?option=com_content&task=view&id=118&Itemid=9

Service Oriented Architecture (SOA)

http://appsconsultant.com/index.php?option=com_content&task=view&id=53&Itemid=9

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