Test drove Oracle Fusion Solution for Mobile Devices with Fusion CRM, my synopsis with 6 pros and 1 con
With Oracle Fusion CRM you are able to access the data in real time from your mobile device. I used my Blackberry device.
Here is the screenshot from the device once you log in.
1-Response time was excellent i was in Montreal and Fusion servers in San Francisco, the response time was superb (1-3 seconds)
2- Setting up events on the go with the fusion calendar was responsive and easy to perform.
3- In opportunities you are able to drill down into related contacts and notes and you can easily shoot off an email, process is intuitive nicely done.
4- Natively the mobile applications integrates with your phones email, maps and calendar. No special setups required just allow the application to access your phone settings.
5- Fusion CRM data now validates your data at point-of-entry ,validation occurs on name duplications, address and company information
6- My favorite feature was the Oracle Voice aka as Fusion Tap, (similar to Siri) and translates your voice into text and uses a worklflow to aggregate your information, finds the opportunity and records your information. Voice recognition was great did not get any glitches during testing.
Here is a screenshot of the Oracle Fusion CRM application we used Vision data
Fusion CRM strengths
1) Easy to navigate
2) My view the best new functionality are the predictive analytics it know identifies you more easily and helps you in finding the information to cross-sell and up-sell opportunities by accessing your entire sales team data
Overall the only disadvantage for the Fusion Applications its more of a general comment the adoption of Fusion applications has been slower than Oracle expected. it may take time before corporations adopt and deploy these functionalities, some of these functionalities I believe may cause a large cultural change for some organizations.
Overall I think this is a great starting point in making your salesforce become a more mobile workforce.
As Cloud Computing continues its good adoption rate, I think the prospects of Fusion mobile CRM will be very promising.