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Being smart doesn't make you all knowing. Nor does it make you better than anyone else. It just means that you should be more willing to put forth what you do know in a manner that is more compassionate and understanding to those who are not so knowledgeable. In any ERP project especially at the more senior project positions you must take decisions that are difficult. Here are some of my tricks I have been using for the past years and work well for me: 1. Take action to define the problem and find its root cause will usually lead to an optimal solution 2. Examine your motives, do you have an alternative option before making a decision, always step back and make sure you are not falling into the emotions and cognitive biases that typically derail decision makers. 3. Create your own safe space, brainstorm and review alternatives and challenge your thinking. 4. Always set broad objectives for your solution with multiple possible solutions 5. Study past decisions (I always study each decision after it occurs) 6. Think about your project risks, once a week 7. Always listen, to your teams concerns, deadlines and emotions. 8. I like to implement mandatory feedback and alternative options (Very important reduces the concept of group think). 9. Understanding the underground organization, trust me – I know how decisions work in this place (Only if I had a dollar for each time I heard this saying….) Organizations are complex, must make sure you don’t fall in this trap make sure your ideas are concise, factual and use a logical process modeling approach.
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